Terry LawUser Services Specialist, WR Wiley Environmental Molecular Sciences Laboratory, User Support Office
http://emslbios.pnl.gov/id/law_tj Updated: April 25, 2012
Current Activities and Projects
As manager for the User Support Office, I'm responsible for managing and supervising the efforts of the centralized User Support Services group, which provides essential services to national and international researchers who conduct research or collaborations through EMSL. This oversight includes ensuring EMSL’s user proposal calls, external peer review process, user training and access are provided in a timely, efficient, compliant, and safe manner. My goals are to deliver outstanding support 1) to our users--allowing them to focus on their research goals and minimize the time needed for access procedures and requirements; 2) to our management to minimize the inherent demands for oversight and reporting in accordance with user facility requirements; 3) to our research staff so their efforts can be directed toward achieving the high-impact science results associated with a variety of user projects; and 4) to the User Support Office staff so they can operate efficiently within a strong team that is focused on customer service, safety and excellence in operations.
- Office Manager, Christopher Costanzo, MD (1988-1997)
- Executive Assistant, Provost/Executive Vice President, Pepperdine University (1979-87)
B.A. (magna cum laude), English and Humanities, University of California, Fresno